BMW Financial Customer Service is a division of BMW Group that offers financing on the company’s vehicles. Its website features an online application that allows potential borrowers to see what type of car they qualify for and how much they would need to spend on the vehicle to get financing. The company also has a number of incentives for its customers, including discounts for members of the military and recent college graduates.
BMW FS also provides leasing options to those who want more flexibility than what a traditional car loan offers. Its lease agreements are 24 to 48 months long and can include a variety of mileage limits. Its lease programs also offer several incentive offerings, including fee waivers and extra miles for repeat customers.
The company also offers a range of protection plans to help drivers keep their cars in good condition. These plans protect the vehicle against things like collision and theft, as well as the cost of repairing or replacing its parts. The company also offers a program that allows its customers to buy out their lease early if they wish.
BMW FS has an excellent reputation for customer service and works hard to make its financing process as easy and convenient as possible. It has a team of knowledgeable customer care representatives who are available to answer questions and guide prospective buyers through the application process. The company’s website also offers an online credit application that can help consumers save time and complete the financing process in a single sitting.
Customers who have an outstanding balance on their vehicle can contact BMW FS’s customer service team to discuss payment options. The company’s representatives are always willing to work with customers to create a payment plan that meets their needs. They can also provide assistance with insurance claims and other financial services.
If a customer is unable to pay their current monthly payments, they can try to sell their car through BMW’s trade-in service or apply for an early repayment extension. These options can help them avoid paying more in interest charges or risk losing their car to repossession. The company’s trade-in service also helps owners find the right price for their used car.
BMW Financial Services NA, LLC (BMW FS) is a wholly owned subsidiary of BMW AG. The company was founded in 1993 and is based in Columbus, Ohio. Its associates have a strong focus on culture and values and strive to deliver exceptional service. They offer a variety of products and services to BMW, MINI, and Rolls-Royce Motor Cars dealers. These range from unique mobile apps to warranty and insurance products that enhance the customer experience. BMW FS is also an environmentally conscious company and supports numerous charitable causes throughout the country.